General Rental Questions

Below is a selection of common questions we receive from Mova Mobility customers.

For any questions not listed below then please feel free to Contact Us with any questions you may have.

Yes! Here at Mova Mobility we offer nationwide delivery on all our products. All orders are delivered by courier.

No! We offer FREE nationwide delivery on all our products. We will also collect the product once your rental has ended.

At the moment we only offer courier delivery for our UK customers.

If you would like to read more about our rental terms and conditions, you can read more here.

All orders need to be paid by card on our secure website.

All rentals are dispatched via by courier. Once your rental booking is received we will update your order with tracking details. As they are sent via third party courier we cannot guarantee a time for delivery.

A Knee Walker is an alternative to crutches. They can be used by people who are recovering from foot or ankle surgery or people recovering from a broken ankle or foot. A Knee Walker can be used if the cast is below your knee. We offer a full range of Knee Walkers for adults and children. We do recommend checking with your doctor before using.

Normally people will rent a Knee Walker for 6 weeks, but sometimes this can be longer or shorter, depending on your recovery. We do advise speaking to your consultant before renting a Knee Walker or you can try renting for 4 weeks.

When choosing a wheelchair there are tow types to choose from – Self-Propelled and Transit (Transport).

Self-Propelled Wheelchairs have big back wheels, meaning the person using the wheelchair can propel themselves without assistance.

Transit (Transport) Wheelchairs have small back wheels and require someone to push the person in the wheelchair. These wheelchairs are also ideal for transporting in the boot of your car.

Here at Mova Mobility we provide both short and long-term rentals. Our wheelchairs can be rented from one day right up to several months if required.
In some cases, it may be more cost effective for you to purchase the wheelchair if the cost of the rental outweighs the value of the product. We will always advise our customers on what is the best option for their needs.

Yes! We will contact you a couple of days before the rental is due to end to confirm if you would like us to collect your rental product(s) or extend the rental. We offer a discounted rate on all rental extensions.

Yes, you are more than welcome to bring your rental product abroad. However, we do advise you insure this with the airline you are travelling with, this is in case there is any damage during transport.

Why Choose Mova Mobility?

Please see below some reasons to choose Mova Mobility as your rental provider.

  • Courier Delivery Throughout The UK

  • Affordable Prices

  • Secure Comprehensive Booking System

  • SSL Secure Website

  • High Quality Products Available For Rental

  • Short & Long-Term Rental Options

  • Book Online or Call Us

  • Registered Company
  • Endorsed By Top Organisations